Refund & Shipping
I. SHIPPING
Estimated shipping delivery times:
USA: Usually it takes 3-5 business days.
Your order will be sent out on average within 2-4 days of ordering.
Shipping Prices:
Customers have 30 days from the day received their items to request a replacement, refund or return.
If you have any question, please contact Choosetrend support at choosetrendshop@gmail.com
1. Request replacement order
We will offer replacement order for any of the following reasons:
- The product itself is flawed;
- The quality of the printing is poor;
- The following information of product is not the same as the order: type, size, color, printing content.
To request a replacement order, please send us a picture of order at choosetrendshop@gmail.com
2. Request return order
If you are not Completely satisfied, we offer 100% money back guarantee
After contact us at tingtengstore@gmail.com to request a return, please do exactly following instructions:
- Go to local post office, or another courier, to ship the package to this address: 2683 Ranger Dr, North Charleston, SC 29405 and please provide us the tracking number from post office or couriers
- We will send you a notification email about refund when we get the item
3. Request exchange item
We offer exchange 1 size smaller or bigger than the original size in the order size.